Accueil > Term: customer relationship management
customer relationship management
The process of building profitable customer relationships through the delivery of highly targeted interactions at all customer touch points by aligning marketing, sales and service functions and systems.
- Partie du discours : noun
- Secteur d’activité/Domaine : Informatique
- Catégorie : Systèmes d'exploitation
- Company: Microsoft
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Créateur
- Romain
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