Accueil >  Term: firm service
firm service

Service offered to customers (regardless of Class of Service) under schedules or contracts which anticipate no interruptions. The period of service may be for only a specified part of the year as in Off-Peak Service. Certain firm service contracts may contain clauses which permit unexpected interruption in case the supply to residential customers is threatened during an emergency. Compare INTERRUPTIBLE SERVICE and OFF-PEAK SERVICE.

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